FAQ
First time visiting the shop
A shop for Cornerstone services?
We created this shop to allow greater transparency on the services we provide to you, our Cornerstone customers. You can easily browse the services we offer and ask about the ones you find interesting. Something caught your interest? Let us know by submitting a query!
What can I find in this shop?
All sorts of services related to Cornerstone OnDemand, delivered by our team of experts. We are launching the shop with a set of our most popular services. We will be releasing additional products regularly, so check back often!
Why can’t I see any prices?
Every service we provide is tailor-made for the customer, depending on organisation size, complexity of infrastructure and maturity of your business processes. When you are interested in finding out more, please submit a query and we will provide you with a detailed offer that includes a price, which we can then customise to suit your needs.
I want to know more about the service. How can I find out more?
If you would like to find out more about any of the services we provide, submit a query! We will get back to you with a standard offer that you can review and ask questions about. We will then work together to customise the offer to suit your needs.
If I submit a query, will I have to buy the service?
Absolutely not! Sending a query does not bind you to buy anything from us, we treat it as you expressing your interest in finding out more about a given service.
Services & Queries
How do I search for a service I am interested in?
You can find a service by using the search engine located at the top of the store, just type in the phrase you are interested in. The second way is to search through the menu bar and category navigation.
How to submit a query?
To submit a query, add the services to the shopping cart, then click the “Submit query” button. Fill in the basic contact info and confirm the purchase form.
User Account
How to make a registration in the eConsulting shop?
To register in the shop, click the "Register" section. In the next step you need to provide all the required data. After clicking the "Register Account'' button, an email with an activation link will be sent. After clicking on the link, your account will be approved by an administrator.
Is it necessary to be signed in to send queries?
No, it is not necessary to have a login and password.
You can manage your cart without registering. In this option, however, it is not possible to check the query history.
What should I do when I forget my password?
In case you forget your password, click on "I forgot my password" and enter your e-mail address that was used in the registration process. A new password will be sent to the address provided.
Can I make changes or additions to the address information I provided during the registration process?
You can make changes to your address data, just go to the "edit data" section after logging in.
Can I delete my account?
To delete your account, login via the login page, click to edit your account information and then click “remove account”. You will be prompted to confirm and then to click a link in an email message delivered to your address. Please check your spam folder in case the message does not arrive.